Exam Name: Avaya Aura® Core Components Support Certified Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 2: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 3: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 4: Call Flow Analysis | 15%-20% | - Call Processing
|
| Topic 5: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 6: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
Avaya Aura® Core Components Support Certified Sample Questions:
You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)
- A. List trace station
- B. Status signaling group
- C. Show entity-links
- D. Status health
- E. List network-interfaces
- F. Display link-monitoring
- G. statapp
- H. Status trunk
Correct Answer: A,B,C,H 🗳️
In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?
- A. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
- B. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
- C. System Manager; It is requesting the call log history from Communication Manager.
- D. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
- E. Communication Manager; It is requesting the call log history from System Manager.
Correct Answer: D 🗳️
What is the primary benefit of a Virtual (Intervening) Network Region in Avaya Aura Communication Manager?
- A. To optimize the quality of audio and video between endpoints in different Network Regions.
- B. To simplify bandwidth management between Network Regions connected via a WAN
- C. To allow one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth
- D. To allow Inter-Gateway Alternate Routing (IGAR)
- E. To provide temporary overflow bandwidth when the direct allocation of bandwidth between connected Network Regions is not available
Correct Answer: B 🗳️
Refer to the Exhibits.
What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?
- A. The 96X1 telephone Remote Worker requires registration to Avaya Aura Session Manager.
- B. Avaya Aura Communication Manager processes half-call model for the SIP-to-SIP call flow.
- C. The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).
- D. Avaya Aura Communication Manager processes full call model for the SIP-to-Communicator call flow.
Correct Answer: D 🗳️
Refer to the Exhibit.
What happens when a call is made from AST 1011111 to AST 1011112? (Choose three.)
- A. In step 5, the call is terminated by either endpoint or by a network failure.
- B. In step 2, Avaya Aura Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura Communication Manager.
- C. In step 4, Avaya Aura Communication Manager (CM) sets up the media path between the two endpoints.
- D. In step 3, Avaya Aura Communication Manager (CM) sends SIP Options to 1011112 looking for a
200 ok response to check it is reachable. - E. In step 2, the Avaya Aura Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura Communication Manager (CM).
- F. In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura Session Manager (SM) with the Request URI containing 1011111.
Correct Answer: B,C,F 🗳️
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