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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. What converter allows MagSafe peripherals to be compatible with MagSafe 2 ports?

A) MagSafe 2
B) MagSave Universal
C) MagSafe
D) MagSafe-to-MagSafe 2

2. You are about to replace a MacBook Air (13-inch, Late 2010) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?

A) Remove the thermal module.
B) Remove the battery.
C) Remove the hard drive.
D) Install the battery cover.

3. You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?

A) Work on the floor instead of a table.
B) Use a grounded ESD heel strap.
C) Use a wireless wrist strap.
D) Do not practice ESD prevention.

4. Where is the best place for a customer to look for information about locating her Mac's serial number?

A) User's manual
B) Discussions
C) Downloads
D) Service News

5. A MacBook Pro (17-inch Mid-2010) powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?

A) Faulty optical drive
B) RAM not completely seated
C) Not enough RAM
D) Dead battery

Solutions: