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BCS Foundation Certificate in Business Analysis V4.0 Sample Questions:

1. During which stage of the Business Analysis Process Model would a gap analysis be carried out?

A) Define requirements.
B) Investigate situation.
C) Evaluate the options.
D) Analyse needs.

2. The term 'happy day' is often used in the context of which of the following investigation techniques?

A) Scenarios.
B) Activity Sampling.
C) Document analysis.
D) Protocol analysis.

3. Which of the following would you describe about each stakeholder?

A) Attitude.
B) Justification.
C) Resolution.
D) Owner.

4. Which of the following actions could sustain business change?

A) Ensure that improved staff performance is not rewarded
B) Retain the previous system and its associated processes
C) Develop the coaching skills of selected staff members.
D) Establish clear benefits for selected, powerful stakeholders.

5. Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

A) The 'to be' process model.
B) The rich picture.
C) The business activity model
D) The use case diagram.

Solutions: