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HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?

A) Access your HP Channel Services Network account and modify any existing order information to match the new registration information
B) Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
C) Work with an HP distributor and use the program available exclusively to distributors
D) Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information

2. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) What percentage of your budget is allocated to new hardware acquisition?
B) Do you currently have a security strategy in place for your PCs and other devices?
C) What does the company's roadmap for growth over the next ten years look like?
D) How do you decide when to acquire or retire the company's personal systems?
E) How much employee productivity is lost to device downtime due to failure or damage?
F) How do you deal with hardware support when employees are working remotely?

3. A potential customer has asked you how HP Lifecycle Services compare to a competitor's services that they have used in the past.
What is the HP recommended way to prepare a response to this question?

A) Visit the competitor's website to read the descriptions of their services
B) List the different HP Services websites that the customer can visit for more information
C) Compile a list of issues customers have had with the competitor's services
D) Refer to the battlecards for the various HP Lifecycle Services

4. An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?

A) HP presentation materials at HP Sales Central
B) Al-based insights on the customer's industry available from HP TechPulse
C) The Value Management Office tool at ecosystems.US
D) A virtual reality (VR) environmental demo

Solutions: