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IBM C9020-971 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Storage Product Overview | 20% | - FlashSystem Family - Storwize / SAN Volume Controller - XIV Storage System - IBM Spectrum Storage Suite - DS8000 Series |
| Troubleshooting and Problem Determination | 25% | - Diagnostic Tools and Utilities - Connectivity and Path Failures - Error Log Analysis - Performance Issues |
| Backup, Recovery and Data Protection | 15% | - Archive and Retention - Snapshot and FlashCopy - Replication and Mirroring |
| Installation and Configuration | 25% | - Network Connectivity and SAN Configuration - System Planning and Requirements - Hardware Installation - Software Setup and Initialization |
| Maintenance and Support | 15% | - Support Portal and Resources - Firmware and Software Upgrades - Replacement Procedures |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer currently owns a Scalar LTO-5 SAS single drive autoloader.
Planned future growth requires a tape library with capacity of four LTO-6drives and 40 data cartridges.
Which IBM product meets the requirement while minimizing impact on the budget?
A) TS3200
B) TS3100
C) TS3310
D) TS2900
2. Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?
A) SONAS with SATA drives
B) FlashSystem 840
C) DS8870 with ranks of 1.2TB drives
D) XIV with 2TB drives base without any features
3. Which solution provides virtualization, consolidation, and automation for a cloud deployment?
A) IBM SmartCloudVirual Storage Center
B) XIV Gen3 with IBM Spectrum Protect
C) FlashSystem 840
D) Storwize V3700
4. How many ports from a full 15 module XIV Storage System are recommended initially to connect to an IBM Spectrum Virtualize Controller?
A) 16
B) 12
C) 8
D) 24
5. A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?
A) IBM Spectrum Control
B) Svcmon with daily data collection
C) Excel macros linked to storage API
D) Native IBM Spectrum Virtualize performance tool(s)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
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