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IBM M2090-740 Exam Syllabus Topics:

IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:

1. Who are the 5 information stakeholders within an organization represented in the Information Governance Reference Model (IGRM)?

A) Legal, RIM, IT, Business and Privacy/Security
B) Legal, Business, C-Suite, IT and Privacy/Security
C) None of the above
D) Legal, IT, Facilities, Business and RIM

2. When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?

A) Do your CSRs need Case Management?
B) Do your Customer Service Reps (CSRs) need workflow to respond to customers?
C) How do CSRs access all information necessary to respond to customer questions?
D) How do CSRs do scanning of documents today?

3. Which of the following would most likely appeal to the Legal role/staff within an organization?

A) Discovery
B) Disposal
C) Archiving
D) Analytics

4. Which of these groups are OnDemands major competitors?

A) C Microsoft, SAP
B) EMC, Microsoft, Oracle
C) ASG/Mobius, EMC, CA
D) Oracle, SAS, Apple

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