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IBM P6040-015 Exam Syllabus Topics:

SectionObjectives
Topic 1: Product Overview- IBM AnyPlace Kiosk product family
  • 1. Supported retail applications
  • 2. Models 5xx, 7xx, and 9xx features
Topic 2: Customization and Options- Customer-selectable configurations
  • 1. Display and audio options
  • 2. Optional hardware features
Topic 3: Hardware Components- System hardware configuration
  • 1. Peripheral devices and accessories
  • 2. Processor, memory, and storage options
Topic 4: Installation and Configuration- System setup
  • 1. Initial configuration and customization
  • 2. Hardware installation procedures
Topic 5: Troubleshooting- Problem diagnosis
  • 1. Diagnostic tools and error resolution
  • 2. Common hardware and software issues
Topic 6: Maintenance and Service- Service procedures
  • 1. Replacement of field-replaceable units
  • 2. Preventive maintenance

IBM AnyPlace Kiosk Models 5xx 7xx and 9xx Technical Mastery (P6040-015) Sample Questions:

1. Assuming that the POST is not successful, what is the next course of action for troubleshooting the IBM AnyPlace
Kiosk?

A) remove the side access cover to verify that the system has memory; reverse the position of the DIMMS
B) secure the AC power cord and all cable connections; power on; make sure the power light is on
C) refer to the POST Failure Table in the User's Guide; resolve the issue; power on again
D) re-seat the hard disk drive


2. Why should CMOS settings be reset to factory defaults?

A) It defragments the hard disk drive and reclaims wasted space.
B) It refreshes and compresses system memory.
C) It restores the corrupted CMOS.
D) It gives a view to the system before any software was installed.


3. The touch screen is totally blank. The technical specialist has checked all cable connections, verified the power source,
verified that the system is turned on, and adjusted the brightness controls. What is the next troubleshooting step?

A) replace the touch screen assembly
B) replace the inverter card
C) replace the graphics chip
D) replace the system board


4. Which three features are standard on all IBM AnyPlace Kiosk models? (Choose three.)

A) internal CDROM drive
B) 1GB memory
C) presence sensor
D) ExpressCard slot
E) tabletop mount
F) 80GB SATA II 3.5-inch hard disk drive


5. What is the standard RAM configuration on all IBM AnyPlace Kiosk models?

A) 512MB
B) 256MB
C) 1GB
D) 2GB


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: C,D,F
Question # 5
Answer: A

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