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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. Which is a key benefit of SmartCloud Engage over MS Office 365?

A) Team Calendars
B) Extranet collaboration due to the free unlimited guest accounts offered by Engage
C) Blogs
D) Voice over IP in Meetings

2. Which of the following is a potential sales opportunity for SmartCloud for Social Business?

A) Lotus customers that have stated an intent to move to another collaboration platform.
B) All of the above
C) Whitespace customers who do not currently do business with IBM.
D) A satisfied Lotus customer.

3. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The customer must explicitly renew to avoid data loss
B) The business partner needs to ask the customer to sign a new subscription contract
C) IBM SaaS parts auto-renew so the customer does not need to do anything
D) The customer's service is suspended until they inform IBM that they wish to renew.

Solutions: