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Millions of candidates chase a Microsoft credential every year, but effort alone doesn't pass the MB-910日本語 exam — the quality of your practice material decides it. ExamPrepAway hands you 161 expert-compiled Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) questions from day one.

Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe customer service insights
  • 1. Describe Customer Service Historical analytics
  • 2. Describe AI insights for customer service
  • 3. Describe dashboards and analytics
- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the case management capabilities
  • 2. Describe the omnichannel experience
  • 3. Describe knowledge management capabilities
Topic 2: Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365
- Describe the common elements
  • 1. Describe the out-of-box entities
  • 2. Describe security roles and teams
  • 3. Describe communications and collaboration
  • 4. Describe the user experience
Topic 3: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the sales management capabilities
  • 1. Describe forecasting
  • 2. Describe territory management
  • 3. Describe lead and opportunity management
  • 4. Describe sales analytics
- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the quote-to-cash workflow
  • 2. Describe the opportunity management workflow
  • 3. Describe the sales automation capabilities
Topic 4: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the core capabilities
  • 1. Describe Resource Scheduling Optimization
  • 2. Describe connected Field Service and IoT integration
  • 3. Describe work order management
- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
Topic 5: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe the marketing capabilities
  • 1. Describe email marketing features
  • 2. Describe event management capabilities
  • 3. Describe the core capabilities of Dynamics 365 Marketing
- Describe segments and leads
  • 1. Describe customer segments
  • 2. Describe account and contact management
  • 3. Describe lead management

Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) — Questions and Answers

The official Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) blueprint is split into 5 domains, starting with Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%) (25-30%), Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%) (10-15%), Describe the capabilities of shared features (10-15%) (10-15%). The percentages tell you where the exam concentrates its questions, so budget your study time accordingly — the complete outline above lists every domain and subtopic.

The Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) is Microsoft's official exam for the Microsoft Dynamics 365 Fundamentals certification, positioned at the Fundamentals level. It is the credential hiring managers scan for, and passing it proves your skills meet the vendor's own standard. It also links to related certifications like Microsoft Certified: Dynamics 365 Fundamentals (CRM), so this exam can serve as a building block in a longer certification plan.

The official registration fee is $99 USD, and you will need 700 to pass. Here is the part people forget: fail, and the retake costs the same full fee again — there is no discount for a second attempt. Drill with the 161 practice questions from ExamPrepAway until your scores are consistently past the mark, and only then spend that fee.

Yes — a free PDF demo lets you inspect the question quality and format before you pay a cent. Once you purchase, your Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) material comes with 365 days of free updates, and if that update period ever lapses, extending it costs just 50% of the price in your member zone.

The exam contains 40-50 questions to be finished within 60 minutes. That ratio is tighter than most candidates expect, which is why pacing matters as much as knowledge. Practice skipping and returning to hard questions, set yourself a per-question time budget, and complete at least two full timed mock exams in the ExamPrepAway engine so you feel the clock pressure before it actually counts.

No formal prerequisites required; however, basic understanding of CRM concepts is recommended Vendor requirements do change from time to time, so confirm the current criteria before scheduling — the official MB-910日本語 exam page has the final word.

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Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) Sample Questions:

会社はDynamics365Salesを使用しています。
アカウントデータを分析し、その分析に基づいてレポートを作成する必要があります。どのソリューションを使用する必要がありますか?

  • A. マネジメントレポーター
  • B. Microsoft Forms Pro
  • C. 電源自動化
  • D. Power BI
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).

会社はDynamics365Salesを使用しています。同社は、SharePointOnlineを使用してドキュメントを管理することを計画しています。次の各ステートメントについて、ステートメントがtrueの場合は、[はい]を選択します。それ以外の場合は、[いいえ]を選択します。
注:正しい選択はそれぞれ1ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use-sharepoint-online

Dynamics 365 Field Service で使用するように Dynamics 365 Remote Assist を構成しています。
次の各ステートメントについて、そのステートメントが true の場合は [はい] を選択します。それ以外の場合は、「いいえ」を選択します。
注: 正しく選択するたびに 1 ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:

会社はDynamics365Salesを使用しています。
同社はDynamics365 SalesInsightsの使用を計画しています。
要件を満たす機能を推奨する必要があります。
どの機能をお勧めしますか?答えるには、適切な機能を正しい要件にドラッグします。各機能は、1回使用することも、複数回使用することも、まったく使用しないこともできます。コンテンツを表示するには、分割バーをペイン間でドラッグするか、スクロールする必要がある場合があります。
注:正しい選択はそれぞれ1ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/dynamics365/ai/sales/configure-assistant
https://docs.microsoft.com/en-us/dynamics365/ai/sales/talking-points

営業担当者は、潜在顧客のレコードを Dynamics 365 Sales に作成します。営業担当者は記録を見つけることができず、顧客の名前しか知りません。
営業担当者がレコードを見つけるのを手伝う必要があります。
各検索タイプをそのシナリオに合わせます。
手順: 回答するには、適切な検索タイプを左側の列から右側のシナリオにドラッグします。各検索タイプは、1 回だけ使用することも、複数回使用することも、まったく使用しないこともできます。正しく一致するたびに 1 ポイントの価値があります。

Reveal Solution  Discussion  0

Correct Answer:

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