Exam Name: Oracle RightNow Cloud Service 2016 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Service Cloud
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Oracle RightNow Cloud Service 2016 Implementation Essentials 1Z0-325 Exam
Oracle RightNow Cloud Service 2016 Implementation Essentials 1Z0-325 Exam is related to Oracle RightNow Cloud Service 2016 Certified Implementation Specialist Certification. This exam validates the ability to create and implement workspaces, describe passport configurations and their functions, manage search priority words, explain service variables and their application. This exam also deals with to configure message templates, system interface configurations and describe customer portal deployment protocol. The Oracle RightNow CX Cloud Service Implementation Specialist, Recognized OPM Members as OPM Certified Specialist this certification differentiates OPM members in the Marketplace by providing a competitive edge through proven expertise this certification helps the OPM Members partner organization qualify for the Oracle RightNow CX Cloud Service Specialization.
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1Z0-325 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 1Z0-325 exam dumps will include the following topics:
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- Customer Portal
- Application Appearance
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Oracle 1z1-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Agent Configuration and Workflows | - Workspaces and workflows - Navigation sets and agent scripts |
| Topic 2: Customer Portal Customization | - Widgets and scripting - Customer Portal structure and templates - Accessibility and internationalization |
| Topic 3: Integration and Customization | - Agent Desktop integration - Connect Web Services and APIs - Custom objects and fields |
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