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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

A) You create the contact master record only and add it to the account hierarchy.
B) You create the contact for the first account and add the same contact to the second account.
C) You create different contacts for each account.
D) You merge both accounts and create the contact record for that account.

2. You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERP. Which of the following integration approaches support this requirement?
Please choose the correct answer.
Response:

A) REST A2X Service
B) SAPUI5 widget
C) SOAP A2X Service
D) Mashup

3. Which of the following objects deliver a default approval process?
There are 3 correct answers to this question.
Response:

A) Ticket
B) Campaign
C) Opportunity
D) Visit
E) Appointment

4. You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order?
There are 2 correct answers to this question.
Response:

A) Select 'Simulate Order and Return Pricing'.
B) Select 'Create External Follow Up Document'.
C) Set the pricing status to 'Calculated Successfully'.
D) Create a sales quote with products.

5. You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
Please choose the correct answer.
Response:

A) It removes only accounts with multiple territories from the territory realignment run.
B) It removes the account from the territory realignment calculation.
C) It remove the employee from the territory realignment calculation.
D) It aligns the account territory determination with the territory realignment run.

Solutions: