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Certification Path

Salesforce Administrator Certification can act as a prerequisite for this exam.

Service-Cloud-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Service-Cloud-Consultant exam dumps will include the following topics:

• Industry Knowledge 22%
• Knowledge Channels 9%
• Interaction Channels 9%
• Contact Center Analytics 5%
• Case Management 11%
• Implementation Strategies 19%
• Service Cloud Solution Design 19%
• Integration and Data Management 6%

Reference: https://trailhead.salesforce.com/credentials/servicecloudconsultant

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