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Apple OS X Support Essentials 10.9 Sample Questions:

1. A new 5 MB file was backed up by Time Machine yesterday. Today the file was edited, and has grown to 6 MB. It is about to be backed up by Time Machine again. How does Time Machine perform this backup?

A) Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, and keeps both the new backup file and the original backup file.
B) Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, then creates a 500 KB parity file, and keeps all three files: the two new files representing the 1 MB of file changes, and the original backup file.
C) Time Machine copies the 6 MB file to the backup drive, and keeps both the new backup file and the original backup file on the backup drive.
D) Time Machine copies the 6 MB file to the backup drive, and deletes the original backup copy of the file from the backup drive.

2. You want to manage configuration profiles on a Mac that has Mountain Lion installed, but the Profiles preferences icon is NOT present in the System Preferences window. What is a likely explanation?

A) Profiles have been disabled in the Security & Privacy pane of the Mac.
B) You are not logged in as an administrator user.
C) The Mac is not enrolled with Profile Manager.
D) There are no profiles installed on the Mac.

3. An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?

A) Use the Set Service Order action to move the preferred interface to the top of the Service Order list.
B) Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).
C) Use Internet Connect to select the preferred interface, and disable the other interface(s).
D) Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).

4. OS X supports Bonjour and Server Message Block (SMB), including support for legacy Network Basic Input/Output and Windows Internet Naming Service (NetBIOS and WINS) dynamic network service discovery protocols.

A) What Wi-Fi authentication protocols are supported by OS X?
B) How does OS X use dynamic network service discovery protocols to access network services?
C) Which sharing services can OS X provide?
D) Which two dynamic network service discovery protocols are supported by OS X?

5. Which of these is a recovery key storage location that FileVault 2 offers when you enable it?

A) The System Keychain
B) The OS X Recovery partition
C) An Apple server
D) Your iCloud account

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