[Jun 06, 2024] 500-444 PDF Recently Updated Questions Dumps to Improve Exam Score
500-444 Dumps Full Questions with Free PDF Questions to Pass
Cisco 500-444 certification exam is a highly sought-after certification in the industry, as it demonstrates proficiency in Cisco CCE solutions and is recognized by leading organizations worldwide. Certified professionals can expect to have more job opportunities, better salaries, and increased recognition in the industry.
Cisco 500-444 certification exam is a must-have for IT professionals who want to specialize in Cisco Contact Center Enterprise Implementation and Troubleshooting. 500-444 exam evaluates the candidate's knowledge of advanced UCCE solutions and tests their ability to deploy and troubleshoot complex UCCE environments. Cisco Contact Center Enterprise Implementation and Troubleshooting certification provides a competitive advantage and validates the candidate's expertise in the field of UCCE solutions.
NEW QUESTION # 16
Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)
- A. Linux verification for containers.
- B. The lab is deployed properly.
- C. The hypervisor provides enough power.
- D. Correct RAM and CPU are being deployed.
- E. Ensure that the correct servers are on the correct sides.
Answer: D,E
Explanation:
Ensure that the correct servers are on the correct sides ensures that the ESXi server hosting the PCCE production environment is configured according to the documentation and that the correct servers are on the correct sides.
Ensure that the correct RAM and CPU are being deployed ensures that the ESXi server is configured to have the correct amount of RAM and CPU cores for the PCCE production environment.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/design/guide/uccx106des/uccx106des_chapter_01.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/installation/guide/uccx106ins/ucc
NEW QUESTION # 17
Which telephony deployment is between a TDM trunk and a VOIP?
- A. CUCM
- B. CUSP
- C. CUBE
- D. Voice gateway (VGW)
Answer: C
NEW QUESTION # 18
Which service is used to provide authorization between the Identity Provider (IdP) and application?
- A. Active Directory Federation Services (ADFS)
- B. OAuthv2
- C. Identity Service (IdS)
- D. SAML
Answer: A
NEW QUESTION # 19
What is needed to execute a particular script that is configured using script explore for a specific time?
- A. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script
- B. Dialed Number with scheduled script
- C. Dialed Number mapped to a CallType and in turn mapped to a scheduled script
- D. Dialed Number mapped to a CallType
Answer: C
NEW QUESTION # 20
What are the Active and Configured agent counts for the 2K deployment model?
- A. 2K/4K
- B. 2K/12K
- C. 2K / 8K
- D. 2K/10K
Answer: A
Explanation:
For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5_1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html
NEW QUESTION # 21
Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?
- A. Push
- B. Automated differential
- C. Manual differential
- D. OnDemand
Answer: A
Explanation:
The sync that is triggered when an administrator performs any create, update, or delete operation on a specific configuration item is Push. Push is a synchronization method that allows administrators to trigger synchronization of changes to a specific configuration item, such as a device or service, and to any related configuration items. Push synchronization is triggered immediately, and can be used to quickly synchronize all changes to a specific configuration item.
References: [1] https://www.cisco.com/c/en/us/td/docs/net_mgmt/network_automation_and_programmability/one_plus/b_one_plus_getting_started/b_one_plus_getting_started_chapter_01.html [2] https://www.cisco.com/c/en/us/td/docs/net_mgmt/smart_software_manager/one/2-2/user_guide/b_one_user_guide_22/b_one_user_guide_22_chapter_01.html
NEW QUESTION # 22
Which two certificates need to be uploaded to VOS servers for CA Signed certificate management? (Choose two.)
- A. 3rd party signed Certificate
- B. CA Signed Certificate from CSR Request:tomcat-trust
- C. CA Signed Certificate from CSR Request:tomcat
- D. CA Certificate:tomcat
- E. CA Certificate:tomcat-trust
Answer: B,C
Explanation:
Explanation
To upload CA signed certificates to VOS servers, you need to upload two types of certificates: the CA certificate and the CA signed certificate from CSR request. The CA certificate is the root or intermediate certificate that validates the identity of the CA that issued the signed certificate. The CA signed certificate from CSR request is the certificate that contains the public key and the identity information of the server. You need to upload both types of certificates for each application that requires a certificate, such as tomcat, tomcat-trust, callmanager, etc. Therefore, the correct answer is B and E.
References:
Troubleshooting Cisco Contact Center Enterprise (CCET), page 3-2
Implementing Cisco Contact Center Enterprise (CCEI), page 3-5
Cisco Unified Communications Operating System Administration Guide, page 6-1
NEW QUESTION # 23
What are two considerations for Active Directory (AD)? (Choose two.)
- A. supports multi-domain, single AD Forest topology
- B. Read-Only Domain Controllers (RODC) are supported
- C. user interface available
- D. global catalogs are required at each AD site
- E. Remote Access Control is available for software
Answer: A,D
NEW QUESTION # 24
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.)
- A. Certificate authority certificate
- B. Digital certificate
- C. Domain validation certificate
- D. Self-signed certificate
- E. Root certificate
Answer: A,D
Explanation:
Explanation
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin
NEW QUESTION # 25
Which keytool command lists certificates in the cacerts file?
- A. keytool -list cacerts
- B. keytool -list -keystore cacerts
- C. keytool -list -alias
- D. keytool -list -showinfo
Answer: B
NEW QUESTION # 26
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)
- A. to provide validation of certificate requests
- B. to import the root CA certificate to each component
- C. to provide domain validation certificate
- D. to generate a new Certificate Signing Request (CSR)
- E. to issue a CA signed Identity certificates
Answer: A,C
NEW QUESTION # 27
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
- A. VMware vSphere is required
- B. defined as Rule Based
- C. VMware vSphere is optional
- D. VMware vCenter is required
- E. defined as Configuration Based
Answer: B,E
Explanation:
The UCS Tested Reference Configuration (TRC) is a validated server configuration for running Unified Computing System (UCS) in a data center environment. It is defined as either Configuration Based or Rule Based, depending on the specific use case. Configuration Based defines the server configuration based on specific performance characteristics, while Rule Based defines the server configuration based on specific usage. VMware vCenter is required for either Configuration Based or Rule Based, while VMware vSphere is optional.
NEW QUESTION # 28
Which type of machine will run an automated deferred sync job?
- A. Secondary AW machine
- B. AW client machine
- C. AW/HDS machine
- D. Principal AW machine
Answer: C
Explanation:
An AW/HDS machine is a hybrid of an AW client machine and a Secondary AW machine, and it is used to run automated deferred sync jobs. These jobs are typically used to transfer data between two or more AW machines, and the AW/HDS machine acts as the intermediary, making sure that all of the data is kept up-to-date and in sync.
References: [1] https://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/oim/11gR2-PS3/OIM_11gR2_PS3_Installation/OIM_11gR2_PS3_Installation_Step2.html [2] https://docs.oracle.com/cd/E24628_01/doc.121/e28814/config_hds_aw.htm [3] https://docs.oracle.com/en/middleware/lifecycle/12.2.1.4/core/one-time-processes-deferred-synchronization-jobs.html
NEW QUESTION # 29
Which three modes can implement single sign-on in PCCE? (Choose three.)
- A. Non-SSO
- B. Hybrid
- C. SSO
- D. ldP
- E. ldS
- F. SAML
Answer: B,C,F
Explanation:
Explanation
According to the Cisco documentation12, single sign-on (SSO) in PCCE can be implemented in one of these three modes:
SSO - Enable all agents and supervisors in the deployment for SSO. This mode requires the use of SAML assertions to exchange authentication and authorization details between an identity provider (IdP) and an identity service (IdS)1.
SAML - Security Assertion Markup Language (SAML) is an XML-based standard that allows the IdP to issue SAML assertions, which are packages of security information transferred from the IdP to the service provider for user authentication1. SAML is the underlying technology that enables SSO in PCCE2.
Hybrid - Enable agents and supervisors selectively in the deployment for SSO. Hybrid mode allows you to phase in the migration of agents from a non-SSO deployment to an SSO deployment and enable SSO for local PGs. Hybrid mode is useful if you have third-party applications that don't support SSO, and some agents and supervisors must be SSO-disabled to sign in to those applications1.
Option A is incorrect because Non-SSO is the opposite of SSO, and it means continuing to use existing Active Directory-based and local authentication, without SSO1. Option C is incorrect because ldS is a typo for IdS, which is not a mode but a component of SSO. Option D is incorrect because ldP is a typo for IdP, which is also not a mode but a component of SSO.
References:
1: Single Sign-On - Cisco3
2: Cisco Packaged Contact Center Enterprise Features Guide Release 11.6 (1) - Single Sign-On [Cisco Packaged Contact Center Enterprise] - Cisco SSO - Enable all agents and supervisors in the deployment for SSO.
Hybrid - Enable agents and supervisors selectively in the deployment for SSO. ...
Non-SSO - Continue to use existing Active Directory-based and local authentication, without SSO.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_6_1/maintena
NEW QUESTION # 30
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
- A. CUCM
- B. CUSP
- C. CUBE
- D. VGW
Answer: C
Explanation:
Explanation
CUBE is a Cisco IOS software feature that provides voice and video connectivity from IP phones to the PSTN or other IP networks. CUBE supports several advanced call control and mobility services, such as:
Element Grouping: This feature allows you to group multiple CUBE elements into a single logical entity and apply common configuration and dial plan across them. This simplifies the management and scalability of CUBE deployments.
Time of Day Routing: This feature allows you to route calls based on the time of day, day of week, or date. You can define time periods and time schedules and associate them with dial peers or voice translation rules. This enables you to implement different call routing policies for different time slots, such as business hours, after hours, holidays, etc.
Call Admission Control: This feature allows you to limit the number of concurrent calls on a CUBE element or a CUBE group based on the available bandwidth or the configured maximum number of calls. This prevents oversubscription of network resources and ensures the quality of service for voice and video calls.
References:
CUBE Configuration Guide
CUBE Element Grouping Configuration Guide
Time of Day Routing Configuration Guide
Call Admission Control Configuration Guide
NEW QUESTION # 31
What are two types of upgrades available for CCE? (Choose two.)
- A. Deviation
- B. Common Ground
- C. User Interface
- D. Technology Refresh
- E. Standard
Answer: B,E
Explanation:
Explanation
There are two types of upgrades available for CCE: Common Ground and Standard. A Common Ground upgrade is a type of upgrade that allows you to upgrade from one major release to another major release without having to rebuild your configuration. A Common Ground upgrade preserves your existing configuration and data, and applies the new features and enhancements of the new release. A Common Ground upgrade is supported for certain releases and deployment models, and requires a specific upgrade path. A Standard upgrade is a type of upgrade that allows you to upgrade from one minor release to another minor release within the same major release. A Standard upgrade also preserves your existing configuration and data, and applies the bug fixes and minor enhancements of the new release. A Standard upgrade is supported for all releases and deployment models, and does not require a specific upgrade path12. References:
Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 12.6 (1) - Upgrade Overview2 Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 12.5 (1) and 12.5 (2) - Upgrade Overview3
NEW QUESTION # 32
What is the URL for the VOS O/S admin page?
- A. https://<FQDN>:8443/cmplatform
- B. https://<FQDN>:8443/osadmin
- C. https://<FQDN>:8443/vosplatform
- D. https://<FODN>:80/cmplatform
Answer: B
Explanation:
The URL for the VOS O/S admin page is https://<FQDN>:8443/osadmin. This page allows administrators to manage the VOS operating system, including viewing logs, managing users and groups, and managing system settings. It is also possible to access the VOS platform administration page from this page, as well as access the VOS REST API. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vos/admin/admin_reference/vos_admin_reference_chapter_01001.html
NEW QUESTION # 33
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Support Team
- B. Sales team
- C. Design team
- D. Deployment team
Answer: D
Explanation:
Explanation
The deployment team is responsible for ensuring that servers designated for use by CCE VMs meet the requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements. The deployment team is the group of engineers who install, configure, and test the CCE solution at the customer site. They must follow the design specifications and guidelines provided by the design team, and verify that the hardware and software components are compatible and meet the performance and capacity requirements. The deployment team must also ensure that the CCE VMs are deployed on the appropriate servers and have the correct network and storage configurations1. References: Troubleshooting Cisco Contact Center Enterprise (CCET) course outline2, Virtualization for Cisco Packaged CCE Release
11.6(x)1.
NEW QUESTION # 34
Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?
- A. Push
- B. Automated differential
- C. Manual differential
- D. OnDemand
Answer: A
Explanation:
Explanation
A push sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item. A push sync sends the configuration changes to all the nodes in the PCCE deployment. A push sync is also triggered when an administrator adds or removes a node from the deployment.
References:
Troubleshooting Cisco Contact Center Enterprise (CCET), page 2-9
Implementing Cisco Contact Center Enterprise (CCEI), page 2-10
NEW QUESTION # 35
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